Frequently Asked Questions
Everything you need to know about shopping for your home at Flagman.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on Flagman home products?
Yes, all our furniture items come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that return shipping fees may apply for large freight items.
Can I request fabric swatches before placing a full order?
Absolutely. We provide up to five complimentary fabric swatches for our upholstered collections to help you ensure the color and texture match your home's aesthetic.
What payment methods do you accept?
Flagman accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.
How do I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking link. For freight deliveries, the carrier will contact you directly to schedule a specific delivery window.